Cycling Rentals Support
Lost, broken down, tired or just have a question regarding your ongoing bike rental or self guided tour? We are here to help!
Frequently Asked Questions
Where do Cycling Rentals Operate ?
Cycling Rentals offer bike rentals all over mainland Spain and Portugal. We can deliver to any accommodation where there is an all day reception service. We cannot deliver to hostels, B&B's and rental properties where no-one is at hand to receive or unable to store the bicycles for you.
Is Delivery and Collection Included ?
Delivery and collection is generally included in our rental fees, when stated, but charges may vary based on quantity of bikes and delivery or collection location.
How do I Rent a Bicycle ?
It couldn't be easier to hire a bike from Cycling Rentals. Simply give us your dates, bike preference and departure and return hotels - we'll handle the rest.
How are Bikes Delivered ?
To be able to send bikes to your hotel in Spain or Portugal our bikes are delivered boxed, fully assembled directly to your accommodation. The only thing you have to do is attach the pedals (we supply a pedal wrench). We also send you links to our YouTube page with "how to" assembly videos.
Can Cycling Rentals collect bikes from a different location to delivery ?
Absolutely! It's no problem to have a bike delivered in one location and collected from a different location. For example we could deliver bikes in Seville and collect them from Granada.
Why Rent a Bike ?
Renting a Bicycle is much easier than bringing your own bike; you don't have to worry about carrying a flight case around with you or paying overweight on flights or risk damaging your own bike.
Do you offer Road Bike Hire ?
Yes, Cycling Rentals is a leading provider for quality Road Bike Rental in Portugal & Spain.
Do you offer Touring Bike Hire ?
Do you offer Mountain Bike Hire ?
For sure, Cycling Rentals offer 27 speed and hydraulic disc brakes standard on all our Mountain Bike rentals in Spain or Portugal.
Are your Panniers Water Proof ?
Totally! Cycling Rentals offers the best bicycle pannier rental in the business: 100% water proof Ortlieb panniers, along with other esentially bicycle touring accessories.
Can Cycling Rentals supply cycling routes ?
Yes we can supply GPX tracks for download on your GPS device or via our SmartGuides for your smartphone. You can find all our routes with available GPX tracks on our Cycling Holidays page.
What does your Bicycle Rental Include ?
Each and every Cycling Rentals bike hire is delivered with a Water bottle (yours to keep), Mini-tool, Spare tube, Tire Levers, Pump and Bike Lock. We also include easy to read instructions on how to unpack and operate your rental bike and accessories.
What happens if I have a mechanical problem ?
Cycling Rentals hire bicycles are professionally maintained and checked before every bike rental. We can provide you with a list of partner and friendly local bike shops you use during your bike journey. If you have a break down during your rental period that was caused in any way by faulty maintenance, we will refund your service charges. You can also opt for additional insurance to cover theft or crash damages.
Who do I contact for assistance on the road ?
If you have a problem during your bike rental, you can call us at any time. Cycling Rentals can help out if you have language difficulties with locals and provide you with options for the closest bike shop and how to get there.
Support Contacts
Phone / WhatsApp: +351 963 501 222
